AI customer agent

One AI that answers your customers on WhatsApp, Instagram, email and your website.

Nezaton replies to enquiries, captures leads, books appointments and takes orders, using the information you give it. Your team can step in at any time.

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14-day free trial · Meta Tech Provider

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AI agent on WhatsApp

Example

Hi! How can I help you today?

Do you have any haircut slots on Saturday?

Yes. Saturday has 11:00 am, 1:30 pm and 4:00 pm open. Which works for you?

1:30 pm please

Done. You are booked for Saturday at 1:30 pm. May I have your name and phone number?

Appointment booked Lead captured

Works where your customers already are

Start with one channel and add others as you grow. Each one is managed from the same dashboard.

Website

A chat widget for your site that answers questions, captures leads and books appointments.

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Instagram

Replies to direct messages, answers product questions and hands over to your team when needed.

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Handles customer conversations, takes bookings and collects customer details.

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Email

Reads incoming emails and writes clear, professional replies.

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Turn conversations into leads and bookings

The agent collects contact details during the chat and books appointments for service businesses. Everything lands in your dashboard.

Name, email and phone saved automatically
Appointments booked inside the conversation
Orders taken for product businesses

Recent activity

Example

A. Kumar

Appointment booked

S. Iyer

Instagram

New lead

R. Nair

Website

Order requested

Answers from your own information

Add your FAQs, catalog and documents once. When customers send a photo of a product, the agent can match it to your catalog.

FAQs, products and services with images and video
Text documents that describe your business
Photo recognition on Instagram and WhatsApp

What your agent knows

Example

FAQs

Your common questions and answers

Catalog

Products and services with prices

Images and video

Used to recognise what customers send

Documents

Text files that describe your business

Your team steps in when it matters

Customers can ask for a person at any time. You choose which agents take over, and you can read every conversation afterwards.

Assigned agents take over from the AI
Live chat inside your dashboard
Full conversation history

Human handoff

Example

1Customer asks to speak to a person
2Handoff is created
3Assigned agent is notified
4Agent replies from the dashboard

Everything in one platform

Order taking

Product businesses can take orders in the conversation.

Catalog and FAQs

Add products, services, images, video and common answers.

Photo recognition

Photos sent on Instagram and WhatsApp are matched to your catalog.

Live chat and handoff

Take over any conversation from your dashboard.

Analytics

See conversations, leads and bookings in one place.

API and webhooks

Connect Nezaton to the tools you already use.

Set up in minutes

No code and no developer needed.

Add your business details

Enter your services, working hours and FAQs. Upload a catalog or documents if you have them.

Connect your channels

Add the website widget, then connect Instagram, WhatsApp or email from your dashboard.

Go live

Your AI agent starts replying. Follow conversations, leads and bookings, and step in whenever you like.

Made for businesses that answer the same questions every day

Clinics and dental practicesSalons and spasRestaurants and cafesOnline and retail storesCoaching and educationAgencies and freelancers

You stay in control

The agent works from your information, and your team can take over at any point.

Your information first

The agent answers using the FAQs, catalog and documents you provide.

A person when it matters

Customers can ask for a human, and your assigned agents take over.

Every conversation visible

Review what customers asked and how the agent replied, any time.

Official integrations

WhatsApp and Instagram connect through Meta’s official APIs. Nezaton is a Meta Tech Provider.

Frequently asked questions

What is Nezaton?

Nezaton is an AI customer agent. You connect it to your website, Instagram, WhatsApp or email, and it answers customers using the information you give it.

Do I need technical skills?

No. You add your business details in the dashboard and connect each channel. The website widget is a single line of code to add to your site.

Can I take over a conversation?

Yes. Customers can ask for a person, and your assigned agents can take over from the dashboard.

Which channels does it support?

Your website, Instagram direct messages, WhatsApp and email. Each channel is its own product, so you can start with one.

Is there a free trial?

Yes. Every product starts with a 14-day free trial, and trial usage limits apply. You can also try the live demo without an account.

Start answering customers today.

Try the live demo without an account, or start a 14-day free trial.

Start free trial Try the live demo